Web Survey Bibliography
We evaluate telephone and Internet-based modes of survey data collection by controlling for sample origin. Previous research has focused on sample effects only. Our main result is that substantive response differences are primarily associated with mode of data collection and not with sample origin. Sample origin is controlled by conducting both Internet and telephone interviews with members of the Knowledge Networks (KN) web-enabled panel. The survey, which was sponsored by RTI International, measures policy and civic attitudes regarding 9/11 in early 2002, and was designed by RTI International and the Odum Institute at the University of North Carolina. The survey analysis is based on 2,979 web interviews with KN panelists, 300 telephone interviews with KN panelists, and 600 telephone interviews with persons that refused to join the KN panel or else take the web panel survey. The differences caused by mode in this Internet versus telephone study were strikingly similar to the telephone versus mail mode effects found in civic attitude studies by Tarnai and Dillman and in telephone versus face-to-face mode effects by Krysan. These studies found a tendency (which we confirm) for telephone respondents to answer on the extreme positive end of the scale. The Internet respondents are more likely than both telephone sample groups to use the full range of scales. Statistical Tests of Data Quality
Conference program
Web survey bibliography - 2005 (76)
- Compilation of Composite Satisfaction Index in User Satisfaction Survey; 2005; Sam Min, K., Park, Ju.
- Unintended Consequences of Incentive Induced Response Rate Differences; 2005; Pope, D., Crawford, S. D., Johnson, E. O., McCabe, S. E.
- Mode Effects in Customer Satisfaction Measurement; 2005; Steiger, D. M., Keil, L., Gaertner, G.
- From Crayons to Computers: The Evolution of Computer use in Redistricting; 2005; Altman, M., MacDonald, K., McDonald, M.
- Survey Measures of Web-Oriented Digital Literacy; 2005; Hargittai, E.
- Vote Over-Reporting: Testing the Social Desirability Hypothesis in Telephone and Internet Surveys; 2005; Holbrook, A. L., Krosnick, J. A.
- Using the Web to Survey College Students: Institutional Characteristics That Influence Survey Quality...; 2005; Crawford, S. D., McCabe, S. E., Inkelas, K. K.
- Visual Context Effects in Web Surveys; 2005; Couper, M. P., Conrad, F. G., Tourangeau, R.
- The Labelling Game: A Conceptual Exploration of Deviance on the Internet; 2005; Denegri-Knott, J., Taylor, J.
- Comparing Check-All and Forced-Choice Question Formats in Web Surveys: The Role of Satisficing, Depth...; 2005; Smyth, J. D., Dillman, D. A., Christian, L. M., Stern, M. J.
- Data Collection Mode Effects Controlling for Sample Origins in a Panel Study: Telephone versus Internet...; 2005; Dennis, J. M., Chatt, C., de Rouvray, C., Pulliam, P.
- An Empirical Evaluation of Three Web Survey Design Principles; 2005; Healey, B., Macpherson, T., Kuijten, B.
- In my opinion; 2005; Haley, F.
- Eight tips offer best practices for online MR; 2005; Kottler, R. E.
- Get the most from Net-based panel research; 2005; Philpott, G.
- Evaluation of Noise-Induced Hearing Loss in Young People Using a Web-Based Survey Technique.; 2005; Chung, J. H., des Roches, C. M., Meunier, J., Eavey, R. D.
- Demands on web survey tools for epidemiological research; 2005; Baelter, O., Baelter, K.
- The Quality of Ego-Centered Network Data: A comparison of online versus offline data collection; 2005; Snijders, C., Matzat, U.
- Meta-Analyses on Contingent versus Unconditional Incentives; 2005; Goeritz, A.
- Internet-administered adolescent health questionnaires compared with a paper version in a randomized...; 2005; Mangunkusumo, R. T., Moorman, P. W., van den Bergh, H., Ruiter, A. E., Van Der Lei, J., de Koning, H...
- Online-Research: Markt- und Sozialforschung mit dem Internet; 2005; Welker, M., Werner, A., Scholz, J.
- Mode effects for collecting alcohol and tobacco data among 3rd and 4th grade students: A randomized...; 2005; McCabe, S. E., Boyd, C. J., Young, A., Crawford, S. D., Pope, D.
- Exploring users' attitudes and intentions toward the web as a survey tool; 2005; Huang, H.-M., Liaw, S. S.
- Web Surveys for Electronic Commerce: A Review of the Literature; 2004; Huang, H.-M., Liaw, S. S.
- Comparison of web and mail surveys in collecting illicit drug use data: a randomized experiment; 2004; McCabe, S. E.
- Use and non-use of clarification features in web surveys; 2003; Tourangeau, R., P., Couper, M. P., Conrad, F. G., Baker, R. P.